If there is a problem with system or software integration, or both, programs will not operate, reports cannot be generated, machinery will not run, and telecommunications will fail. In short, if there is no integration there is no business conducted. There can be many reasons for integration to slow down, become disconnected, or stop working altogether. Glitches in the system, a virus, a problem with the hard-drive, overloading the system, or installing defective software are some examples of the cause.
Systems that stop working as a coordinated whole can begin to generate reports with false information, lose or delete important files, damage the screens or crash the entire database. Companies have lost vital information, functions, and the ability to communicate with employees, customers, clients, and members of a mobile workforce. Depending on how long the problem continues and how extensive the damage, some companies have failed to recover from a total shutdown.
High internet security measures, training employees to recognize spam emails, policies that prohibit use of personal devices for work purposes, and remote monitoring of the system are some steps to take to avoid a virus or a shutdown. Limiting access to sensitive files or project information and using strong passwords are also ways to be proactive. Taking internet security seriously will drastically reduce the risk of viruses, cyber-criminals, and damage to systems, but are not guarantees.
Getting Professional Help
The support technicians at the help desk, IT professionals who repair computers and programs, or the head of the in-house IT department will be able to contain damage, get to the root of a specific issue, and make a temporary fix to the system. It is highly unlikely those individuals will be able to create a long-term solution. That requires a system integrator, a software developer, or a custom systems designer. The way to fix that issue permanently is to strengthen integration between systems, software, and applications.
That may be with some custom applications added to current systems, or a recommendation for new hardware. If equipment gets too old, it is likely to crash, fry up the mother-board, or not accept updated software. Another way to fix the problem is to have custom systems and software created for the company. This is a major investment in time and money but may be the best solution.